Terms of Use

About us

Left For You is a UK-based digital service that helps you create a personal document for your loved ones. References to “we”, “us” and “our” mean Left For You. References to “you” mean the person using the service.

Not a legal service

Left For You is not a law firm and does not provide legal advice. The document you create is a personal guide for the people you care about. It is not a will, not a trust, not a power of attorney and is not a legally binding document. For legal matters such as making a will, granting power of attorney or administering an estate, you should consult a qualified solicitor.

How you may use your guide

• The completed document is for your personal, non-commercial use only.
• You may share it with trusted family members, friends or your solicitor.
• You may not resell, redistribute or publish the document or any part of the Left For You service.

Your account and your data

You're responsible for the accuracy of the information you provide and for keeping any return links we send you secure. We process your personal data in line with our Privacy Policy.

Payments

Payments are processed securely by Stripe. All prices are in pounds sterling (GBP) and include UK VAT where applicable.

• One-time plan (£29): a single payment that gives you access to download your completed guide as a PDF.
• Annual plan (£39 / year): a recurring subscription that saves your guide to your account and lets you update it whenever you like.
• Printed copy add-on (£24.99): an optional printed-and-posted version of your guide.

Refunds

Under the Consumer Contracts Regulations 2013 you normally have a 14-day right to cancel a digital purchase. By proceeding to download your guide you agree that the service has been fully performed and you waive your 14-day right of withdrawal for that download.

• If you have paid but have not yet downloaded your guide, email hello@leftforyou.co.uk within 14 days for a full refund.
• Printed copies are made to order and are non-refundable once printing has begun, unless they arrive damaged or faulty.
• Annual subscriptions are non-refundable for the current billing period, but you can cancel at any time to stop the next renewal (see below).

Outside of these terms, we'll always consider reasonable refund requests in good faith.

Annual subscriptions and renewals

• Annual subscriptions automatically renew every 12 months at the then-current price unless you cancel.
• You can cancel any time from your account, or by emailing hello@leftforyou.co.uk.
• If you cancel, your subscription stays active until the end of the period you've already paid for, then ends.
• We'll email you before any price change with at least 30 days' notice so you can decide whether to continue.

Availability

We aim to keep Left For You available at all times, but we don't guarantee uninterrupted access. We may suspend the service for maintenance, updates or events beyond our reasonable control.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded. Subject to that, our total liability to you for any claim arising from your use of Left For You is limited to the amount you've paid us in the 12 months before the claim arose.

We are not liable for the consequences of decisions made by you or your family members based on the contents of your guide.

Changes to these terms

We may update these terms from time to time. The “last updated” date at the top reflects the most recent revision. Material changes will be communicated to active subscribers by email.

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms? Email hello@leftforyou.co.uk.